Policy
Our Company is committed to providing every customer with great service.
We consider the protection of the personal information of each customer
(including potential customers) to be a key part of our high level of
service.
We consider "personal information" to be information about an identifiable
individual. We do not consider public information found in directories
and listings, or business names, addresses and/or contact numbers, to
be personal information.
We have adopted, as Company policy, the ten personal information privacy
principles stated in the Canadian Standards Association (CSA) Model
Code for the Protection of Personal Information. The ten principles
are as follows:
(1) Accountability - We will identify individuals in our Company
who are to be specifically responsible for our compliance with the CSA
Code. Their responsibilities will include making sure that third parties
who process personal information on our behalf will comply with the
CSA Code.
(2) Reason for Collection - We will only collect and use personal
information about our customers to identify them, to communicate with
them, to protect the Company and its customers against error and fraud,
to understand what products and services our customers want and to provide
information about our products and services to our customers. We will
not disclose any personal information concerning our customers to anyone
else and we will not permit anyone else to use personal information
about our customers for any purpose without the customer's consent.
(3) Consent - Before collecting, using or disclosing any personal
information about any individual, we will ensure that we have the individual's
consent in an appropriate form.
(4) Limiting Collection - We will collect personal information
only for the purposes stated above unless we receive consent from the
individual to collect it for another purpose.
(5) Limiting Use, Disclosure and Retention - We will use and
disclose an individual's personal information only for the purposes
stated above, unless we have the individual's consent to using or disclosing
it for another purpose. We will only keep personal information about
individuals for as long as we need it to fulfill our stated purposes.
(6) Accuracy - We will maintain all personal information in our
possession in as accurate, complete and up-to-date form as is necessary
for the purposes for which it is to be used.
(7) Safeguards - We will protect all personal information in
our possession from unauthorized access or alteration or from inadvertant
destruction by security safeguards appropriate to the sensitivity of
the information.
(8) Openness - We will make this Corporate Privacy Statement
readily available in our office and on our web-sites. Individuals may
make inquiries about personal information privacy issues by contacting
our privacy officer by telephone (1.877.713.7464), by mail (Outer Coast
Seaweeds Ltd., 2018 Penang Rd., Sooke, B.C. V0S-1N0) or by e-mail
sheila@sea-flora.com.
(9) Individual Access - We will give any individual access to
the personal information about him or her that we have in our possession.
Individuals may request access to their personal information in our
possession by contacting our privacy officer by any of the means noted
above. In the event that the individual demonstrates that the information
which we have in our possession is inaccurate or incomplete, we will
make any appropriate changes.
(10) Challenging Compliance - Any individual may address any
issues about our collection, use or disclosure of personal information
by contacting our privacy officer by any of the means noted above.
The foregoing is the Corporate Privacy Statement of Outer Coast Seaweeds
Ltd., which carries on business in Canada under the name "Outer Coast
Seaweeds".
How Can I Be Removed From Your Lists?
If you wish to discontinue contact with us by any or all of these methods,
please notify us by any of the methods below and let us know which forms
of contact you would like to be removed from.
Mail:
Seaflora at Outer Coast Seaweeds
PO BOX 374,
Sooke, B.C. V9X.1G1
Attn: Customer Privacy Department
E-Mail:
sheila@sea-flora.com
Phone:
1.877.713.7464
